• The written confirmation should contain accurate information on the agreed menu and other services together with the date and time frame for the event.
• Event bookings and/or deposits must be made via bank transfer.
• An order confirmation/agreement will be sent via email after the booking has been completed/confirmed and payment has been registered. Please ensure you provide a correct email address. This confirmation will include details of the event, date, time, number of guests, price and payment terms.
• In the event of cancelattion well in advance the hotel or resturant, etc., may require the guest to pay for services that cannot be cancelled, e.g., music, office supplies, equipment, etc., according to account rendered. 
• In the event of a no-show the hotel or restaurant, etc., is entitled to charge the full price for the entire event.

Cancelling a social event for:

• 12 or more people must be made in writing at least 4 weeks before the date on which the booked event is to be held.
• fewer than 12 people must be made in writing at least 2 weeks before the date on which the booked event is to be held.

Social event – right to compensation
If the entire social event is cancelled or a reduction of more than 10 per cent is made

• up to and including 6 days before the booked event is to be held, the hotel or resturant etc., may demand compensation equivalent to 50 per cent of the price for the cancelled services
• less than 6 days before the booked event is to be held, the hotel or restaurant, etc., may demand compensation equivalent to 75 per cent of the price for the cancelled services.

We reserve the right to make printing errors, price changes and changes in event details.